Someone else I know went through a similar run-around with Citizen, so my experience isn't unique. But I would never buy a Citizen watch again, and even the next time my watch breaks I might just chuck it rather than seek a repeat of this 6-month ordeal. In fact the whole Eco-Drive product itself has worked relatively well for many years and I'm grateful for the craftsmanship. When the watch link arrived on 27 January 2020, it worked well. But it's worth mentioning that when I called on 13 January, the price they tried to bill me was also incorrect and it took twenty-five (25!) minutes for the telephone agent to successfully input the correct price in their system. There are too many examples like that to write here. and that I should call next in ten days to request for the link to be shipped then. When I asked for the link to be shipped, the response was no, there was a problem with their computers. citizens because he capitulated to the taliban to a 31 august deadline.
#Timefactory citizen professional
When I pointed out that six months had passed and counting, there was a pause and then "Um, actually it's here and ready for pickup". 20 pieces including shipping New Prosoniq TimeFactory II Professional Time. Recent example: when I rang on 3 January 2020, I was told that my link was "on backorder". My followups later in the year, and this year, were frustrating. They said that they would get in touch when the link was next in stock. Six hours later I got a voicemail saying that they had made a mistake and the link wasn't in stock. The agent did take my order and said that the watch link was in stock. See CLB’s research report Unity is Strength: The Workers’ Movement in China 2009-2011 for an overview and analysis of recent worker activism, including a profile of the strike at the Citizen factory in Dongguan.Later that morning when I reached an agent, there was no sincere expression of interest in fixing this.
See CLB’s 2011 strike map for more details. The majority of protests focused on demands for higher pay. The Citizen strike in Shenzhen was the tenth reported this month, including three taxi drivers’ strikes, one bus drivers’ strike and one teachers’ strike. In addition, workers from both factories complained about strict management, such as no toilet breaks except at designated times, and frequent punitive fines. Workers in Dongguan had to be at the factory on their own time for ten minutes before each shift but the workers in Shenzhen had to endure 40 minutes unpaid overtime for each day since 2005. The worker stressed that conditions at the Shenzhen factory were worse than those at the Citizen factory in nearby Dongguan, where a strike involving 2,300 workers broke out three months ago. But, she said, they would continue to strike until a satisfactory agreement could be reached. However, it took more than ten days to persuade the workers to resume working.Ī worker told CLB that everyone had hoped to resume working as soon as possible, as they understood that the more time the strike consumed, the bigger the loss for both the factory and workers. After workers went out on strike on 17 October, the local government tried to mediate between the factory management and workers’ representatives. The strike was sparked by a change in the salary computation method from piece-rate to a time-based system, announced on 16 October. However, the agreement also states that workers who are still on strike in three days’ time will be dismissed. The agreement covers the main concerns of the factory’s 1,100 workers, including payment for a 40-minute break during overtime shifts, the provision of overdue pension and housing funds, and compensation for working in a high temperature environment. “Most workers are satisfied with the agreement issued this morning.”
“The majority of workers have now resumed working, with only about 100 workers in one department still on strike,” she said. The workers were released on the same day but could face dismissal later, the worker said. The strike had escalated briefly the previous day when the Shenzhen police were called in and several workers were detained. The eleven day strike at the Citizen Watch factory in Shenzhen has basically come to an end after an agreement was reached between the Japanese watch maker and the local government on 28 October, a worker at the factory told CLB.
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